How do I apply additional credit to an invoice that already has applied credit?

Sometimes you apply credit to an invoice, but then additional credits are added to the parent account that you would also like to apply. This article will walk you through adding the full credit amount under the parent account to an invoice.

Here is a brief walkthrough of applying the total credit within a parent's account to an invoice in which already has applied credits:

CLICK HERE

 

To apply the full credit amount located within a parent account to an invoice that already has credit applied to it simply: 

1. The first step is to open Curacubby and click Parents

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2. Locate the parent in which has the available credit you would like to apply to their invoice, click this parent's name

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3. Locate the invoice which has applied credit. hover over the gear icon and click the edit pencil.

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4. Notice: This invoice already has applied credit, but the parent account still has more credit that can be applied to this invoice. 

Remove the credit currently applied by de-selecting this box.

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5. Click Save

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6. Now that the partial credit has been removed, hover over the gear icon for the same invoice and select the edit pencil

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7. Now you will see the total credit amount in the parent's profile to be applied within this invoice.
Click the checkbox to apply total credit amount to this invoice

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8. Click Save

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9. Click the invoice number to ensure all of your changes are correct.

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10. That's it. You're done.

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NOTE: You are also able to complete this by locating the invoice within the invoices tab of your Curacubby and proceeding with the same steps.

11 STEPS

1. The first step is to open your Curacubby and click the Parents tab

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2. Search for the parent with available credit you would like to apply to an invoice

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3. Once locating the parent, click their name to access their invoices page.
Click on the invoice that already has applied credit

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4. Notice: This invoice already has applied credit, but the parent account still has more credit that can be applied to this invoice.

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5. On the invoice that has only a partial credit applied, hover over the gear icon, then select the edit pencil

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6. Un-check the box indicating the credit amount currently applied to this invoice

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7. Click Save

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8. Now that the partial credit has been removed, hover over the gear icon for the same invoice and select the edit pencil

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9. Now you will see the total credit amount in the parent's profile to be applied within this invoice
Click the checkbox to apply total credit amount to this invoice

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10. Click Save

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11. That's it. You're done.
Check the invoice to ensure all of your changes are correct.

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2033709/ADDING-TOTAL-AMOUNT-OF-CREDIT-IN-PARENT-ACCOUNT-WHEN-PARTIAL-CREDIT-IS-ALREADY-APPLIED-TO-AN-INVOICE