Curacubby Resource Library
Curacubby
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Go to Customer Portal
Administrators
Administrators
Getting Started Admin Guide
Attendance
Compliance Checker
Forms & File Uploader
FST (Application and Enrollment)
Invoicing (Payments & Credits)
Moments
Reach Out
Reports
Settings
Student & Parent Accounts
Programs
Parent & Students
Getting Started Parent Guide
Attendance
Billing Information
FastScreen
Moments
Sign Ups
Student & Parent Accounts
General FAQs
Payments and Billing
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Curacubby Resource Library
Administrators
Administrators
Getting Started Admin Guide
Attendance
Compliance Checker
Forms & File Uploader
FST (Application and Enrollment)
Invoicing (Payments & Credits)
Moments
Reach Out
Reports
Settings
Student & Parent Accounts
Programs
Parent & Students
Getting Started Parent Guide
Attendance
Billing Information
FastScreen
Moments
Sign Ups
Student & Parent Accounts
General FAQs
Payments and Billing
Administrators
Administrator Access to Your School's Curacubby Account
Getting Started Admin Guide
Staff member passwords
Getting started - How To Import Parent and Student Data
How do I reset a staff member's password?
How do I accept an applicant in the Signups page?
Attendance
Marking attendees as absent
How do staff check-in or out?
How do I create monthly student attendance reports?
How do I enable student self check in/out?
How do I create a staff attendance report?
Kiosk (*Premium Feature)
How do I manage the kiosk QR code timeout?
Student Self Check-In/Out (Agents)
Are Staff or School Admin able to check a child in or out? How do I do this?
How to enter a student's schedule
How do I generate staff time cards?
How do I create the HereNow Report?
How do I reset or restart the touchless attendance kiosk?
Roll Call Details Report
How to Delete, Add, or Edit Attendance Rows
Student Attendance Reports
Roll call summary report
How do staff check-in or out?
See more
Compliance Checker
How do I record a student compliance check and view check history?
How do I record a compliance check for multiple students or staff?
How do I create a custom compliance check group and check?
How does a staff member record a check for themselves?
Forms & File Uploader
What does each of the form statuses mean?
How to Upload Forms and Mark Them as Accepted
How do I upload a downloadable form/file?
FST (Application and Enrollment)
FST (Family Signup Tool) Dos and Don'ts
Enrollments
A Signup Journey
Invoicing (Payments & Credits)
Invoice Statuses and Icons
Prorating Invoices
How do I process a refund?
How do I edit unpaid invoices?
How do I create ad-hoc invoices?
Identifying issues with queued invoices not sent
Accounting Reports
Editing Invoices
How do I copy an invoice?
Copy an invoice and add a simple line item
School Handoff process (Invoicing after send date)
Marking Invoices as Paid
Duplicate an Invoice and Modify the Late Date
What is a “Failed” invoice?
How do I mark an invoice as paid by check or cash?
How does autopay work?
How do I cancel an invoice?
When do my monthly invoices go out?
What are the batch deposits?
Issues with applying credits
Cancel a Check Payment
Time-Based Billing (TBB)
What does the invoicing timeline look like?
How do I reconcile with QuickBooks or my accounting software?
Where do I find the list of parents who didn’t receive the invoice notification emails?
Can I delete an unpaid invoice?
How do I create the same invoice for multiple students?
What is the Raw Transaction download?
How do I record and apply a credit?
What do the invoice buttons, icons, and statuses mean?
Payment settlement Periods
How do I add Line Items to a Queued Invoice?
When do my custom (non-monthly) invoices go out?
Most of my invoices were sent, but one is still “queued”
How to manage late fees
Adding a credit line item to an invoice
See more
Moments
How do I give/revoke access to a staff member and/or teacher?
How can I edit/delete a "moment"?
How do I tag children to a "moment"?
How do I get access to the Moments by Curacubby app?
How do I log into the Moments by Curacubby app?
How do I create a "moment"?
How do I start a conversation with a student’s parent(s)?
See more
Reach Out
How do I send a Reach Out message?
Touchless Contactless Attendance
How to create an "Enrolled" classroom for Reach-Out
How do I send a Reach Out message?
Added to how to send reach out- Where do i find the list of parents that did not receive my reach out messages?
How do I send a Reach Out message?
How to send a message to all parents via text and email
See more
Reports
Accounting reports directory
Simple Reports
Simple Reports v2
How to Create Licensing Roster 9040
Generate Staff Time Cards
How to view/download/delete asynchronous reports
System Tags
How do I run the deposit history report?
How do I create a settlement report?
How do I View and Download a Simple Report?
How do I create, view, and download a tag report?
See more
Settings
Curacubby Icon Key
Student statuses (basic)
How do I add a staff member and give them log in access?
Accounting
How do I set Staff Overtime settings?
How do I create and edit classrooms?
How do I create and edit classrooms?
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Student & Parent Accounts
How do I cancel an enrollment?
How do I change a student's enrollment?
How do I add additional contacts to students?
How do I add a second parent to a student's account?
How do I add a new family?
How do I cancel an enrollment?
How do I add a sibling?
How to utilize tags
How do I manage tags?
How to accommodate divorced parent profiles
How do I hide accounts?
How do I edit a parent's profile?
Schedule Enrollment Changes Feature
How do I enter a new parent and student's information?
How do I reset a parent's password?
How do I enter Medical Information?
Adding a Parent (Not already in Curacubby) To a Student
How do I link a parent to a student?
Failed email issues
Updating Student Profile Information
See more
Programs
How do I create custom programs?
How do I create monthly dynamic programs?
How do I create monthly programs?
How do I create discount programs?
Program Types & How to Create Programs
Time-Based Billing (*Premium feature)
Types of Programs
How do I cancel an enrollment?
How do I set and edit a student's schedule?
How to Duplicate a Custom Program
Enrollment Tips
Scheduled Enrollments
How do I edit program costs?
How do I set a default schedule?
How to Create A Custom Program
Adding a discount program
Adding a Program and Service
Editing a classroom
Programs & Campuses
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